Rates, Warranty and Terms of Service Information
***current as of July 30, 2010***
Hourly Rate $95.00/hour
Billing Increment 30 minutes
Travel Charge N/A**
Phone Support < 10 minutes: No Charge
Phone Support > 10 minutes: $80.00/hour

**within 30 minutes of Victoria, BC

Terms

Invoices are due and payable upon receipt unless an alternative has been agreed upon in advance.

Warranty

All Hardware supplied is warranted against failure due to manufacturer's defect for 3 years, parts and labour included.

Service Guarantee

outsourcedit.ca guarantees on-site service within:

2 hours Monday - Friday (8-6)
3 hours Saturday - Sunday (9-5)
4 hours Emergency (24-7)