We recognize the need to work in partnership with our clients and gain a strong understanding of their business operations and objectives. We can provide an in-depth analysis of business processes, evaluate current systems and develop solutions that add real value to an organization.

outsourcedit.ca has no commercial interest in recommending one brand over another. The products we put forward are selected purely on the basis of their functionality, stability and proven reliability.

outsourcedit.ca can provide the expertise to project manage the implementation of both new systems and upgrades. We will systematically plan, install, configure and test all aspects of hardware and software to ensure the system is fully optimized for performance, security and reliability.

All systems are fully documented and administration training can be provided as required. We endeavour to maintain the functionality of legacy systems to ensure disruption, if any, is kept to a minimum. Normally the final commissioning of work will take place over a weekend.

Long term client relationships are a result of our flexible, responsive, support services. outsourcedit.ca provides a combination of telephone, on-site and remote access support to cost effectively maintain our client's systems. Routine performance monitoring can be facilitated remotely using terminal services, an integral part of Windows NT/ 2000/ 2003 Server operating system. On occasions where an issue cannot be resolved remotely, we will normally be on site within two to four hours. Our clients love our quick response times.